About the "Other" Form Controls
Listed are the Other controls for business object forms.
Enables the user to access the address book. This control only applies to text fields.
| Property | Description |
|---|---|
| Control Type | Address Book |
| Height |
The control height (lines). |
| Image |
An image to associate with this control. |
| Label | Address Book |
| Label Expression |
An expression to apply to this label, if needed. For example, on the KnowledgeSelfService form, the following expression has been added to the Details cells: $(("Article ID: " + KnowledgeNumber)). This adds the label Article ID to the label and the Knowledge Base number assigned to this record. |
| Label Style Rule | Choose a style for the control label. |
| Style |
Choose a style from the drop-down list. See Using Highlighter Styles. |
| Style Rule | See About Using Expressions in Styles. |
| Tab Index |
The order in which users can tab into this field. |
| Visible Expression |
Accepts the expression $(true) to make the expression control visible, or $(false) to hide it from the user. |
| Width |
The control width (ems). |
Allows attachments to be added, listed, and viewed on the form.
| Property | Description |
|---|---|
| Can add | Specifies if users can add attachments to the record. |
| Can delete | Specifies if users can delete attachments from the record. |
| Can paste | Specifies if users can paste content from the clipboard as an attachment. |
|
Configuration |
Flex Upload settings: Enables configuration of the attachment display settings applied to flex uploads shown in the Details tab of a record. Selecting the Flex Upload settings displays the Attachment Display Settings dialog where the following fields and controls are configured:
|
| Control Type | Attachments |
| Height |
The control height (lines). |
| Label |
The text to appear on the field or control label. |
| Label Expression |
An expression to apply to this label, if needed. For example, on the KnowledgeSelfService form, the following expression has been added to the Details cells: $(("Article ID: " + KnowledgeNumber)). This adds the label Article ID to the label and the Knowledge Base number assigned to this record. |
| Label Pos |
The label position. |
| Label Style Rule | The field label style. Choose a style or enter an expression. |
| Max files | Specifies the maximum number of files allowed to be attached to a record. For example, to have no more than ten files be attached, enter 10. Enter at least 1 to enable file upload. |
| MaxHeight | Optional. The maximum height (in pixels) of the control. |
| MinHeight | Optional. The minimum height (in pixels) of the control. |
| Relationship | The related field. Choose from the drop-down list. |
| Size in | How to measure the size. Choose either KB or MB. |
| Style | |
| Style Rule | See About Using Expressions in Styles. |
| Tab Index |
The order in which users can tab into this field. |
| Visible Expression |
Accepts the expression $(true) to make the expression control visible, or $(false) to hide it from the user. |
| Width | The control width (ems). |
Adds a Cancel button to the form.
| Property | Description |
|---|---|
| Control Type | Cancel Button |
| Height |
The control height (lines). |
| Image |
An image to associate with this control. |
| Label | Cancel |
| Label Expression |
An expression to apply to this label, if needed. For example, on the KnowledgeSelfService form, the following expression has been added to the Details cells: $(("Article ID: " + KnowledgeNumber)). This adds the label Article ID to the label and the Knowledge Base number assigned to this record. |
| Style | |
| Style Rule | See About Using Expressions in Styles. |
| Tab Index |
The order in which users can tab into this field. |
| Visible Expression |
Accepts the expression $(true) to make the expression control visible, or $(false) to hide it from the user. |
| Width | The control width (ems). |
Adds controls for structuring configuration items within a CI map, including the capacity to link, unlink, and view the configuration items in upstream or downstream displays.
| Property | Description |
|---|---|
| Cell Layout | The layout of the cell. |
| Cell Vertical Alignment | Specifies how the cells should align. |
| Column Span | The number of columns the control should span. |
| Row Span | The number of rows the control should span. |
| Section Break | Specifies if there is a section break. |
| Tab Index |
The order in which users can tab into this field. |
| Style | |
| Style Rule | See About Using Expressions in Styles. |
Button executes a specific command, such as running a report or a quick action.
| Property | Description |
|---|---|
| Action | Optional. Choose a quick action to be performed when a user clicks the button. |
| Causes Validation | Specifies if this button causes validation. Select either true or false. |
| Control Type | User interface command button. |
| Disabled Expression | Create an expression, or choose from the drop-down list. |
| Height |
The control height (lines). |
| Image |
An image to associate with this control. |
| Label |
The text to appear on the field or control label. |
| Label Expression |
An expression to apply to this label, if needed. For example, on the KnowledgeSelfService form, the following expression has been added to the Details cells: $(("Article ID: " + KnowledgeNumber)). This adds the label Article ID to the label and the Knowledge Base number assigned to this record. |
| Quick Action | Choose a quick action from the drop down list. |
| Quick Action | Choose a quick action from the drop-down list. |
| Style | |
| Style Rule | See About Using Expressions in Styles. |
| Tab Index |
The order in which users can tab into this field. |
| Visible Expression |
Accepts the expression $(true) to make the expression control visible, or $(false) to hide it from the user. |
| Width | The control width (ems). |
Certain fields might need an expression for calculating a value or use a counter to automatically increment a tracking number contained within.
| Property | Description |
|---|---|
| Control Type | Read-only Expression |
| Height |
The control height (lines). |
| Label |
The text to appear on the field or control label. |
| Label Expression |
An expression to apply to this label, if needed. For example, on the KnowledgeSelfService form, the following expression has been added to the Details cells: $(("Article ID: " + KnowledgeNumber)). This adds the label Article ID to the label and the Knowledge Base number assigned to this record. |
| Label Pos |
The label position. |
| Style | |
| Style Rule | See About Using Expressions in Styles. |
| Tab Index |
The order in which users can tab into this field. |
| Value Expression | |
| Visible Expression |
Accepts the expression $(true) to make the expression control visible, or $(false) to hide it from the user. |
| Width | The control width (ems). |
Allows the viewing of the external login and associated authentication provider information. For example, this is visible on the Employee form.
| Property | Description |
|---|---|
| Add Button Text | The text that appears in the button. |
| Allow Adding |
Specifies if you can add child items to the list. |
| Allow Paste |
Specifies if you can paste values. |
| Allow Removing |
Specifies if you can remove child items from the list. |
| ChildFieldList | The name of the child field list. |
| Control Type | The control type. Enter Child Object Viewer. |
| Empty Text | The text that appears when no values have been entered into the field. |
| Enable Border |
Specifies if there is a border around the control. |
| Label |
The text to appear on the field or control label. |
| Label Expression |
An expression to apply to this label, if needed. For example, on the KnowledgeSelfService form, the following expression has been added to the Details cells: $(("Article ID: " + KnowledgeNumber)). This adds the label Article ID to the label and the Knowledge Base number assigned to this record. |
| Label Pos |
The label position. |
| Max Item Count | The maximum number of child items allowed on the list. |
| Read Only Rule |
Specifies if this is a read-only rule. Never Always Expression: Enter an expression in the Expression Editor. |
| RelatedTableRef | The reference to a related table. |
| RelationshipTag | |
| Tab Index |
The order in which users can tab into this field. |
| Visible Expression | Specifies if the expression is visible. |
| Width | The control width (ems). |
Shows the controls for a list.
| Property | Description |
|---|---|
| Control Type | Grid |
| Enable Grid Border | Show a border around the list. |
| Enable Row Select | Choose True to enable users to select the entire row when the click an item on the list. |
| Enable Row Stripes | Choose True to show rows. |
| Grid Name | Enter a unique name for the list. |
| Grid Relation | Enter the relation to the list. |
| Grid Style | Choose from the drop-down list: Normal, List. |
| Hide Grid Header | Choose True to hide the list header. |
| Label |
The text to appear on the field or control label. |
| Label Expression |
An expression to apply to this label, if needed. For example, on the KnowledgeSelfService form, the following expression has been added to the Details cells: $(("Article ID: " + KnowledgeNumber)). This adds the label Article ID to the label and the Knowledge Base number assigned to this record. |
| Label Pos |
The label position. |
| Max Rows | The maximum number of rows generated for the list. |
| Pager Style |
Choose the style to indicate the next page from the drop-down list. Normal: Shows arrows "More" link: Shows the word More as a link. Hidden: No controls appear. |
Adds a static or dynamic label to a form.
| Property | Description |
|---|---|
| Control Type | Label |
| Height |
The control height (lines). |
| Label |
The text to appear on the field or control label. |
| Label Expression |
An expression to apply to this label, if needed. For example, on the KnowledgeSelfService form, the following expression has been added to the Details cells: $(("Article ID: " + KnowledgeNumber)). This adds the label Article ID to the label and the Knowledge Base number assigned to this record. |
| Label Style Rule |
An expression to be applied to this style, if needed. You can define what existing style (bold, header, etc.) to apply to a control based on a condition. |
| Style | |
| Style Rule | See About Using Expressions in Styles. |
| Tab Index |
The order in which users can tab into this field. |
| Visible Expression |
Accepts the expression $(true) to make the expression control visible, or $(false) to hide it from the user. |
| Width | The control width (ems). |
Add images to the form, such as buttons or company logos.
| Property | Description |
|---|---|
| Control Type | Image |
| Image |
An image to associate with this control. |
| Visible Expression |
Accepts the expression $(true) to make the expression control visible, or $(false) to hide it from the user. |
Define a progress bar for tracking purposes. For example, you can add a progress bar to track escalations for an incident.
| Property | Description |
|---|---|
| 1st Esc DateTime | Enter an expression for the first escalation date and time. For example, enter $([link:ResolutionEscLink]L1DateTime). |
| 1st Esc Enabled | Empty. |
| 1st Esc Passed | Enter an expression for when the first escalation has passed. For example, enter $([link:ResolutionEscLink]L1Passed). |
| 2nd Esc DateTime | Enter an expression for the second escalation date and time. For example, enter $([link:ResolutionEscLink]L2DateTime). |
| 2nd Esc Enabled | Empty. |
| 2nd Esc Passed | Enter an expression for when the second escalation has passed. For example, enter $([link:ResolutionEscLink]L2Passed). |
| 3rd Esc DateTime | Enter an expression for the third escalation date and time. For example, enter $([link:ResolutionEscLink]L3DateTime). |
| 3rd Esc Enabled | Empty. |
| 3rd Esc Passed | Enter an expression for when the third escalation has passed. For example, enter $([link:ResolutionEscLink]L3Passed). |
| Breach DateTime | Enter an expression for the escalation breach date and time. For example, enter $([link:ResolutionEscLink]BreachDateTime). |
| Breach Passed | Enter an expression for when the escalation breach has passed. For example, enter $([link:ResolutionEscLink]BreachPassed). |
| Clock State | Enter an expression for the clock state. For example, enter $([link:ResolutionEscLink]ClockState). |
| Control Type | Color bar indicator |
| Height |
The control height (lines). |
| Label Style Rule |
An expression to be applied to this style, if needed. You can define what existing style (bold, header, etc.) to apply to a control based on a condition. |
| Label Width | Enter the number of pixels for the width of the label. |
| Start Date | Enter the start date. |
| Style | |
| Style Rule | See About Using Expressions in Styles. |
| Tab Index |
The order in which users can tab into this field. |
| Visible Expression |
Accepts the expression $(true) to make the expression control visible, or $(false) to hide it from the user. |
| Width | The control width (ems). |
Show a list of related object records, which in turn can be accessed by the user.
| Property | Description |
|---|---|
| Configuration | Flex settings |
| Control Type | Related Objects List |
| Height |
The control height (lines). |
| Label |
The text to appear on the field or control label. |
| Label Expression |
An expression to apply to this label, if needed. For example, on the KnowledgeSelfService form, the following expression has been added to the Details cells: $(("Article ID: " + KnowledgeNumber)). This adds the label Article ID to the label and the Knowledge Base number assigned to this record. |
| Label Pos |
The label position. |
| Label Style Rule |
An expression to be applied to this style, if needed. You can define what existing style (bold, header, etc.) to apply to a control based on a condition. |
| Style | |
| Style Rule | See About Using Expressions in Styles. |
| Tab Index |
The order in which users can tab into this field. |
| Visible Expression |
Accepts the expression $(true) to make the expression control visible, or $(false) to hide it from the user. |
| Width | The control width (ems). |
Shows incident response time in relation to target response time. The states are:
•blank: The incident record has been created recently. Response window still open.
•met: Response was on time.
•breached: No response, or late.
| Property | Description |
|---|---|
| Breach DateTime | Enter the value for the breach date and time. |
| Breach Passed | Enter the value for the breach passed date and time. |
| Clock State | Enter the value for the clock state. |
| Control Type | Response target |
| Height |
The control height (lines). |
| Label Style Rule |
An expression to be applied to this style, if needed. You can define what existing style (bold, header, etc.) to apply to a control based on a condition. |
| Label Width | Enter a value for the label width. |
| Start Date | Enter a value for the start date of the response. |
| Style | |
| Style Rule | See About Using Expressions in Styles. |
| Tab Index |
The order in which users can tab into this field. |
| Visible Expression |
Accepts the expression $(true) to make the expression control visible, or $(false) to hide it from the user. |
| Width | The control width (ems). |
A schedule control for creating a ScheduleEntry business object related to the form's business object. You can schedule items at daily, weekly, monthly and annual intervals using UTC time.
For example, if this control is on a Change Window Object form, two business objects are created upon completing the form, Change Window and ScheduleEntry.
| Property | Description |
|---|---|
| Control Type | Schedule |
| Height |
The control height (lines). |
| Name of Relationship with Parent | |
| Label Style Rule |
An expression to be applied to this style, if needed. You can define what existing style (bold, header, etc.) to apply to a control based on a condition. |
| Schedule Type Changed Field | |
| Style | |
| Style Rule | See About Using Expressions in Styles. |
| Tab Index |
The order in which users can tab into this field. |
| Use Timezone Control |
True: The control is constricted to the user's time zone. False: The user's time zone is not used. |
| Visible Expression |
Accepts the expression $(true) to make the expression control visible, or $(false) to hide it from the user. |
| Width | The control width (ems). |
Button to allow a user to access the Social Board.
| Property | Description |
|---|---|
| Action | Optional. Choose a quick action from the pop up list to be performed when a user clicks the button. |
| Control Type | Social Share Button |
| Height |
The control height (lines). |
| Label |
The text to appear on the field or control label. |
| Label Expression |
An expression to apply to this label, if needed. For example, on the KnowledgeSelfService form, the following expression has been added to the Details cells: $(("Article ID: " + KnowledgeNumber)). This adds the label Article ID to the label and the Knowledge Base number assigned to this record. |
| Label Style Rule |
An expression to be applied to this style, if needed. You can define what existing style (bold, header, etc.) to apply to a control based on a condition. |
| Style | |
| Style Rule | See About Using Expressions in Styles. |
| Tab Index |
The order in which users can tab into this field. |
| Visible Expression |
Accepts the expression $(true) to make the expression control visible, or $(false) to hide it from the user. |
| Width | The control width (ems). |
Allows the user to select combinations of available configuration items and software.
| Property | Description |
|---|---|
| Control Type | Software Installation |
| Height |
The control height (lines). |
| Label |
The text to appear on the field or control label. |
| Label Expression |
An expression to apply to this label, if needed. For example, on the KnowledgeSelfService form, the following expression has been added to the Details cells: $(("Article ID: " + KnowledgeNumber)). This adds the label Article ID to the label and the Knowledge Base number assigned to this record. |
| Label Style Rule |
An expression to be applied to this style, if needed. You can define what existing style (bold, header, etc.) to apply to a control based on a condition. |
| Owner Expression | |
| Package Expression | |
| Style | |
| Style Rule | See About Using Expressions in Styles. |
| Tab Index |
The order in which users can tab into this field. |
| Visible Expression | Accepts the expression $(true) to make the expression control visible, or $(false) to hide it from the user. |
| Width | The control width (ems). |
Shows the information as a tree list.
| Property | Description |
|---|---|
| Control Type | Tree Grid |
| Field Name | |
| Height |
The control height (lines). |
| Label |
The text to appear on the field or control label. |
| Label Expression |
An expression to apply to this label, if needed. For example, on the KnowledgeSelfService form, the following expression has been added to the Details cells: $(("Article ID: " + KnowledgeNumber)). This adds the label Article ID to the label and the Knowledge Base number assigned to this record. |
| Label Pos |
The label position. |
| Read Only Expression | |
| Required Expression | |
| Style | |
| Style Rule | See About Using Expressions in Styles. |
| Tab Index |
The order in which users can tab into this field. |
| Visible Expression |
Accepts the expression $(true) to make the expression control visible, or $(false) to hide it from the user. |
| Width | The control width (ems). |
A button that opens a URL.
| Property | Description |
|---|---|
| Control Type | URL Button |
| External | |
| Height |
The control height (lines). |
| Image |
An image to associate with this control. |
| Label | The text to appear on the field or control label. For example, Go To Parent. |
| Label Expression |
An expression to apply to this label, if needed. For example, on the KnowledgeSelfService form, the following expression has been added to the Details cells: $(("Article ID: " + KnowledgeNumber)). This adds the label Article ID to the label and the Knowledge Base number assigned to this record. |
| Style | |
| Style Rule | See About Using Expressions in Styles. |
| Tab Index |
The order in which users can tab into this field. |
| URL | The URL the user accesses when clicking the button. |
| Visible Expression |
Accepts the expression $(true) to make the expression control visible, or $(false) to hide it from the user. |
| Width | The control width (ems). |
See Creating a Form to configure a form and Adding Related Business Object Lists to a Form for examples.
